We're here to help!

Taking care of you is our highest priority. We know how important it is that your medical practice is running smoothly, so we give you access to our professional, courtious staff to assist you with any problems or concerns that you may have.

Based on your needs, we offer a few different ways for you to contact us:

 

Technical Support via Web

When you submit a request/issue via the following form, a high priority request ticket will be created and tracked on our internal system. Our customer support staff will promptly handle each request and email or call you with a solution.

The form below is provided for you to send us any issues you have regarding the use of our software. Please be as detailed as possible when describing your problem or request.

Your Name:
Practice Name:
Telephone:
Email:
We do not share your email with anyone
Issue Related to:
Request/Issue:
 

Technical Support via Email

Support emails are handled on a first-come, first-serve basis and will typically be read and addressed the same day. Use this option for non-emergency issues.

Click here to email your issue(s)

Emergency Technical Support via Phone

Should you have an issue that requires our immediate attention, our staff is available via telephone during normal business hours. Please use the following support numbers:

Telephone: (214) 432-3059
Toll-Free: (866) 856-6827
Fax: (866) 856-6827